Glen Dimplex Quality Banner image

Quality.

 

The Glen Dimplex mission.


Quality at Glen Dimplex doesn't start with the delivered product; it defines the entire value chain: from the initial idea, implementation of the design and selection of raw materials, through to the suppliers, the training of the processors and recycling.

The quality of our products, processes and services undergoes regular testing and continuous improvements through an integrated Quality Management System. Procedural implementation is documented in the Quality Management Manual.

 
Glen Dimplex Quality image
Glen Dimplex Quality Environmental policy image

We are rising to the challenge of comprehensive and sustainable environmental protection.

Sustainable environmental protection is deeply rooted at Glen Dimplex. We use our economical, ecological and social expertise to minimise the potential impact of our commercial activities for both man and the environment. Environmentally-friendly production processes, as well as modern, reliable products with economical energy consumption are at the heart of our know-how.

With regard to environmental protection, we continue to place great importance on qualified education and training for our employees, to ensure that they can make a competent and responsible contribution to continuously improving environmental protection within the company. We also seek open dialog with customers, contractors and the public in all matters relating to environmental protection. Regular audits confirm the quality of our environmental policy.

Responsible environmental protection is a key requirement for ensuring the success of a company today. Our measures for environmentally-friendly organization include the production processes, as well as the entire product range and also take into account the entire product life cycle, from the use of raw materials, product development, production and product usage, right through to disposal and recycling. We act in accordance with the valid legal obligations and also comply with the additional requirements outlined in our internal company environmental policy.

Our consistent high quality is guaranteed through certification in accordance with DIN EN ISO 9001 and DIN EN ISO 14001.

Energy policy.

At Glen Dimplex in Germany, we have pledged to reduce our energy consumption over the long-term and increase our energy efficiency in an ongoing improvement process.

To implement these goals, we have introduced an energy management system in accordance with DIN ISO 50001 : 2011 and are working to ensure that all the requirements of this standard are implemented correctly and the processes within this energy management system are continuously improved.

Glen Dimplex Quality Energy policy image

We also regularly check that:

  • the necessary financial and structural requirements are in place.
  • all employees are involved in implementing and carrying out the energy management system and all responsibilities are defined.
  • relevant legal obligations and other requirements are taken into account.
  • a regular assessment is carried out with regard to energy efficiency, energy usage and energy consumption.
  • programmes to support energy efficiency are implemented.
  • energy-efficient products and services are purchased, which help improve the energy-related performance.
  • the results are measured and checked in a regular audit.